Senior Fulfillment Operations Leader

Amazon; Turlock (CA); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon in California is seeking a Senior Operations Manager to lead budgetary and people development at the Fulfillment Center, overseeing inbound or outbound operations and a team of Operations and Area Managers.

You will drive Lean initiatives, set performance expectations, collaborate with HR, Finance, Facilities, Safety and IT, and work to share best practices across shifts and sites while maintaining safety and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years management experience in manufacturing, production or distribution.
• Experience with staffing lifecycle: interviewing, hiring, performance management.
• Experience with performance metrics and Lean techniques.
• Willing to work flexible hours including overnight, weekends and holidays.

Responsibilities

• Lead quality initiatives and Lean improvements across the FC.
• Ensure safety, quality, performance, and customer experience for inbound/outbound operations.
• Set clear expectations for Operations and Area Managers and measure performance.
• Leverage staff to source ideas and create improvement plans.
• Share best practices across departments and shifts.
• Coordinate with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers.

Skills

Team leadership

Lean principles

Performance metrics

Staffing lifecycle

Change management

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon in California is seeking a Senior Operations Manager to lead budgetary and people development at the Fulfillment Center, overseeing inbound or outbound operations and a team of Operations and Area Managers.

You will drive Lean initiatives, set performance expectations, collaborate with HR, Finance, Facilities, Safety and IT, and work to share best practices across shifts and sites while maintaining safety and customer satisfaction.