Senior Fulfillment Center Operations Leader (Lean)

Amazon.com Inc.; Jackson (MS); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Parental leave

RSU program

Job summary

Amazon.com Services LLC seeks a Sr. Operations Manager to oversee budgetary control, people development, and operational objectives at the site.

You will lead a team of Operations and Area Managers, coaching them to meet performance objectives while maintaining positive employee relations and building leadership strength within the Fulfillment Center. The role requires a strategic leader who balances operational excellence with team development, driving results across all FC areas.

Qualifications

• 7+ years direct management experience in manufacturing/production or distribution.
• Experience with performance metrics and Lean techniques.
• Ability to lead and coach multi-site teams and drive cross-functional initiatives.

Responsibilities

• Lead development and implementation of quality and process improvement initiatives using Lean methodologies.
• Own overall performance and customer experience for either Inbound or Outbound operations.
• Set clear requirements for Operations and Area Managers; measure performance and provide feedback.
• Leverage Managers to source ideas and create improvement plans for the area.
• Share best practices across departments, shifts, and network; coordinate with HR/Finance/Facilities/Safety/IT.

Skills

Lean methodologies

Performance metrics

Leadership

Process improvement

Safety compliance

Education

Bachelor's degree in Engineering or Operations

MBA preferred

Job description

Amazon.com Services LLC seeks a Sr. Operations Manager to oversee budgetary control, people development, and operational objectives at the site.

You will lead a team of Operations and Area Managers, coaching them to meet performance objectives while maintaining positive employee relations and building leadership strength within the Fulfillment Center. The role requires a strategic leader who balances operational excellence with team development, driving results across all FC areas.