Senior Operations Leader - Growth, Cross-Functional & Remote

Opus Health; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Opus Health, based in Austin, TX, seeks a Senior Operations Manager to lead day-to-day operations on-site with potential hybrid options. You will design and optimize processes, implement KPIs, and manage a growing operations team across product, engineering, and customer-facing functions.

The role emphasizes cross-functional coordination, data-driven decision making, and ensuring scalable, compliant, and high-performance operations in a fast-paced, innovative environment.

Qualifications

• Strong operations leadership experience with process design and KPI implementation.
• Ability to manage cross-functional projects across product, engineering, and customer-facing teams.
• Experience in people management and building high-performing teams.
• Proficiency in data analysis, reporting, and using operational tools to inform decisions.

Responsibilities

• Oversee day-to-day operations and ensure efficient delivery of Opus Health products and services.
• Design and optimize operational processes and implement KPIs.
• Lead and mentor a growing operations team and coordinate resource planning.
• Drive cross-functional workflows across product, engineering and customer-facing teams.
• Monitor performance metrics and resolve bottlenecks; improve internal systems.
• Collaborate with leadership to align operations with business goals and ensure policy compliance.

Skills

Leadership

Process design

Cross-functional coordination

People management

Data analysis

Communication

Problem-solving

Organization

Prioritization

Healthcare/Fintech exposure

Education

Bachelor's degree in Business/Operations/Finance

Lean/Six Sigma/PMP certifications

Tools

CRM

BI platforms

Spreadsheets

Job description

Opus Health, based in Austin, TX, seeks a Senior Operations Manager to lead day-to-day operations on-site with potential hybrid options. You will design and optimize processes, implement KPIs, and manage a growing operations team across product, engineering, and customer-facing functions.

The role emphasizes cross-functional coordination, data-driven decision making, and ensuring scalable, compliant, and high-performance operations in a fast-paced, innovative environment.