Healthcare SaaS Operations Lead

Med Clinic X; San Francisco (CA); Presencial; USD 110.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Directly influence operational_eff

Manage workflows for cutting-edge SaaS

Accelerate your career in digital健康

Descripción de la vacante

Med Clinic X in the United States seeks a Healthcare Operations Manager to oversee and optimize operational workflows across healthcare technology products and client implementations. You will drive the smooth execution of healthcare SaaS operations, improve clinical and administrative workflows, and help scale digital health systems used by healthcare providers nationwide.

Collaborating with product, engineering, client teams and leadership, you will ensure operational excellence, data-driven

Formación

• Bachelor's degree in Healthcare Admin, Business, Operations, IS, or related field.
• Experience in healthcare operations, healthcare IT, or SaaS operations.
• Strong understanding of healthcare workflows and clinical processes.
• Excellent organizational, problem-solving, and coordination skills.

Responsabilidades

• Oversee daily healthcare SaaS and digital health operations.
• Improve efficiency of clinical and administrative workflows.
• Monitor operational KPIs across healthcare systems and platforms.
• Ensure smooth functioning of healthcare technology processes.
• Analyze healthcare operational processes and identify inefficiencies.
• Implement automation and digital solutions to improve workflows.
• Coordinate between product, engineering, support, and client teams.
• Translate operational needs into technical requirements.
• Support healthcare clients during onboarding and system adoption.
• Ensure alignment between clinical needs and technology delivery.
• Assist in scaling healthcare technology systems for clients.

Conocimientos

Healthcare Workflow Optimization

SaaS Operations / IT Systems

EHR/EMR Systems understanding

HIPAA Compliance & Regulations

Data Analysis & KPI Monitoring

Project Coordination (Jira/Asana)

Educación

Bachelor's degree in Healthcare Admin, Business, Operations, IS, or related field

Herramientas

Jira

Asana

Descripción del empleo

Med Clinic X in the United States seeks a Healthcare Operations Manager to oversee and optimize operational workflows across healthcare technology products and client implementations. You will drive the smooth execution of healthcare SaaS operations, improve clinical and administrative workflows, and help scale digital health systems used by healthcare providers nationwide.

Collaborating with product, engineering, client teams and leadership, you will ensure operational excellence, data-driven