Senior Operations Leader, Fulfillment Center

Amazon Inc.; Romeoville (IL); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

Paid time off

RSUs

Job summary

Amazon.com Services LLC in Romeoville, IL seeks a Senior Operations Manager to oversee all budgetary, people development, and operations objectives at the Fulfillment Center. You will lead and coach a team of Operations and Area Managers, drive Lean initiatives, ensure safety and quality, and collaborate with HR, Finance, Facilities, Safety and IT to secure resources and improve performance.

This role emphasizes leadership bench strength and delivering exceptional customer experience across the

Qualifications

• 7+ years direct management in manufacturing, production or distribution.
• Bachelor's degree or equivalent; MBA preferred.
• Experience with staffing lifecycle: hiring, performance, promotions and termination.
• Experience with performance metrics, process improvement and Lean techniques.

Responsibilities

• Lead and coach Operations and Area Managers to meet objectives.
• Drive Lean and quality initiatives to exceed business plans.
• Ensure safety, quality and customer experience for inbound/outbound.
• Set expectations, measure performance, and drive accountability.
• Collaborate with HR, Finance, Facilities, Safety, IT for resources.
• Share best practices across departments and shifts.

Skills

People management

Process improvement

Lean techniques

Performance metrics

Safety leadership

Cross-functional collaboration

Change management

Education

Bachelor's degree or equivalent

MBA preferred

Engineering/Operations degree

Job description

Amazon.com Services LLC in Romeoville, IL seeks a Senior Operations Manager to oversee all budgetary, people development, and operations objectives at the Fulfillment Center. You will lead and coach a team of Operations and Area Managers, drive Lean initiatives, ensure safety and quality, and collaborate with HR, Finance, Facilities, Safety and IT to secure resources and improve performance.

This role emphasizes leadership bench strength and delivering exceptional customer experience across the