Senior Fulfillment Ops Leader | Lean & People Growth

Amazon Inc.; Huntley (IL); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Huntley, Illinois seeks a Senior Operations Manager to lead site-wide operational performance, safety and quality. You will manage a team of Operations and Area Managers, drive Lean initiatives, and partner with HR, Finance and IT to secure resources.

The role requires 7+ years of management in logistics or distribution, strong analytics, and a track record of delivering results in high-pressure environments; willingness to work varied hours, including nights and weekends.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 7+ years’ direct management experience in logistics/fulfillment or distribution.
• Proven track record delivering performance and financial results under pressure.
• Experience with performance metrics and lean techniques.
• Experience with full lifecycle staffing including interviewing, hiring, reviews.
• Strong analytical capability and data-driven problem solving.

Responsibilities

• Drives quality initiatives and Lean changes to meet business plans.
• Oversees safety, quality and customer experience in outbound/inbound ops.
• Sets expectations for Ops and Area Managers; measures performance.
• Leverages staff to create improvement plans and roll-out best practices.
• Collaborates with HR, Finance, Facilities, Safety and IT for resources.

Skills

Leadership experience

Lean techniques

Data-driven decision-making

Performance management

Staffing lifecycle

Analytical thinking

Excellent communication

Third-party management

Contingent workforce

Flexibility to work varying hours

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon in Huntley, Illinois seeks a Senior Operations Manager to lead site-wide operational performance, safety and quality. You will manage a team of Operations and Area Managers, drive Lean initiatives, and partner with HR, Finance and IT to secure resources.

The role requires 7+ years of management in logistics or distribution, strong analytics, and a track record of delivering results in high-pressure environments; willingness to work varied hours, including nights and weekends.