Senior Operations & Administration Coordinator

Maxalea, Inc.; Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Maxalea, Inc. in Baltimore seeks a Sr Business Operations Coordinator to support branch operations, coordinate scheduling, travel, and events, and act as a bridge between front-line staff and leadership.

The role covers accounting, payroll, HR administration, vendor and contract reviews, and process improvements. The ideal candidate has 3+ years in operations, strong MS Office, ERP/HR/CRM systems, and a problem-solving mindset to drive efficiency.

Qualifications

• 3+ years in operations or administrative roles.
• Proficient in Microsoft Office Suite, ERP/accounting/HR systems, and CRM tools.

Responsibilities

• Coordinate daily administrative and operational activities for the branch with minimal supervision.
• Support sales with reporting, proposals, CRM updates, and client follow-ups.
• Process invoices, assist payroll, and track budget spend for cost control.
• Lead onboarding and HRIS setup for new hires; maintain employee files and compliance.
• Identify workflow improvements and train peers on new systems.
• Support internal communications and event coordination.

Skills

MS Office

ERP systems

CRM tools

Payroll knowledge

Tools

CRM software

ERP software

Payroll software

Job description

Maxalea, Inc. in Baltimore seeks a Sr Business Operations Coordinator to support branch operations, coordinate scheduling, travel, and events, and act as a bridge between front-line staff and leadership.

The role covers accounting, payroll, HR administration, vendor and contract reviews, and process improvements. The ideal candidate has 3+ years in operations, strong MS Office, ERP/HR/CRM systems, and a problem-solving mindset to drive efficiency.