Senior Operations Admin & Logistics Support

FedEx Logistics; Sioux City (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

FedEx Logistics in Sioux City seeks a detail-oriented administrative assistant to support hub and station operations. You will perform clerical tasks, handle customer inquiries, and help keep packages moving efficiently.

This role requires strong data entry, MS Office skills, and the ability to multitask in a fast-paced environment. Four years of relevant experience is preferred, and minimal travel is expected.

Qualifications

• High school education required or equivalent.
• Minimum 4 years of customer service, clerical or related experience.
• Experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support: photocopying, filing, faxing, emailing and answering phones.
• Enter and review data in systems to support the functional area.
• Compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist audit activities by retrieving data and documents for review.
• Support loss prevention by correcting addresses and ensuring package condition.
• Track metrics and prepare weekly reports for management.
• Handle IC inquiries and route to management for resolution.
• Perform other duties as assigned.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx Logistics in Sioux City seeks a detail-oriented administrative assistant to support hub and station operations. You will perform clerical tasks, handle customer inquiries, and help keep packages moving efficiently.

This role requires strong data entry, MS Office skills, and the ability to multitask in a fast-paced environment. Four years of relevant experience is preferred, and minimal travel is expected.