Operations Admin & Data Insights Specialist

Federal Express Corporation; Wichita (KS); On-site; USD 34,000 - 46,000; Full time

Job summary

Federal Express Corporation is seeking a highly organized clerk to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle clerical tasks, data entry, and report preparation while acting as the first point of contact for customers with inquiries.

Responsibilities include ensuring accurate scans, addressing misaddressed packages, and assisting with audits and loss prevention efforts in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical, or related experience preferred (dock operations/distribution center background helpful).
• General business skills: typing, data entry, phone, copier, fax.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service skills and ability to work in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, telephone).
• Enter and review data in systems to support functional areas; compile regular and ad hoc reports.
• Serve as frontline customer service to receive and resolve inquiries and issues.
• Assist with audits by retrieving data/files for review.

Skills

Typing

Data entry

Phone etiquette

Microsoft Office

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a highly organized clerk to support hub and station operations, including linehaul, quality assurance, and customer service. You will handle clerical tasks, data entry, and report preparation while acting as the first point of contact for customers with inquiries.

Responsibilities include ensuring accurate scans, addressing misaddressed packages, and assisting with audits and loss prevention efforts in a fast-paced environment.