Senior Operations Admin - Impactful, Fast-Paced Support

FedEx; North Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Logistics is seeking an Administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, reporting, and frontline inquiries while ensuring accurate packaging and timely scans to keep deliveries on track.

The role requires strong clerical skills, reliability, and the ability to multitask in a fast-paced environment. Minimal travel is expected; this is a full-time on-site position.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• General business skills such as typing, data entry and review; use of phone, copier, and fax.
• Microsoft Office software and web-based applications experience.
• Customer service skills to effectively respond to requests.
• Time management, organizational and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews, researches and enters data to support designated functional area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with BCAS audit data retrieval and review.
• Tracks ICS or DOT-related documentation and responds to IC inquiries as needed.
• Performs other duties as assigned.

Skills

Typing

Data entry

Phone skills

Copier usage

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics is seeking an Administrative Clerk to support hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, reporting, and frontline inquiries while ensuring accurate packaging and timely scans to keep deliveries on track.

The role requires strong clerical skills, reliability, and the ability to multitask in a fast-paced environment. Minimal travel is expected; this is a full-time on-site position.