Senior Operations Admin: Hub & Linehaul Support

Federal Express Corporation; Ponderay (ID); On-site; USD 22,000 - 37,000; Part time

Job summary

Federal Express Corporation is seeking a part-time Sr. Operations Admin to perform clerical and administrative functions across hub and station areas, including linehaul and QA.

The role handles damaged and misaddressed packages, servicing customers as a first contact for various issues, and supports timely delivery through efficient workflow management. The position requires strong clerical skills, data entry expertise, and excellent customer service.

Qualifications

• General clerical and data-entry skills are required.
• Strong customer service and communication abilities.
• Ability to multi-task and maintain accuracy in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing and answering calls).
• Reviews, researches and enters data in systems to support respective functional areas.
• Compiles data and prepares regular and ad-hoc reports for management review.
• Serves as frontline customer service to receive, solve and/or elevate customer inquiries and issues.
• Assists with audit data retrieval for BCSA review.

Skills

Typing

Data entry

Phone support

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a part-time Sr. Operations Admin to perform clerical and administrative functions across hub and station areas, including linehaul and QA.

The role handles damaged and misaddressed packages, servicing customers as a first contact for various issues, and supports timely delivery through efficient workflow management. The position requires strong clerical skills, data entry expertise, and excellent customer service.