Senior Operations Admin: Hub Ops & QA

FedEx Group; Londonderry (NH); On-site; USD 38,000 - 48,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul, QA and customer service. You will handle address corrections, ensure timely delivery, and act as the first contact for customers with various inquiries.

Essential functions include data entry, report preparation, and frontline customer service, with responsibilities spanning BCSA audits and loss prevention efforts.

Qualifications

• General clerical and data entry skills are essential.
• Customer service experience helpful for handling inquiries.

Responsibilities

• Provide clerical support to management and operations including photocopying, filing, faxing, emailing and answering phones.
• Review, research and enter data in systems to support functional areas.
• Compile data and generate regular and adhoc reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits by retrieving data/files for review.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul, QA and customer service. You will handle address corrections, ensure timely delivery, and act as the first contact for customers with various inquiries.

Essential functions include data entry, report preparation, and frontline customer service, with responsibilities spanning BCSA audits and loss prevention efforts.