Senior Operations Admin: Data, QA & Customer Support

FedEx Group; Tacoma (WA); On-site; USD 25,000 - 38,000; Part time

Job summary

FedEx is seeking a Part-Time PM/Outbound associate to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle damaged/incorrectly addressed packages, ensure timely delivery, and act as the first contact for customer inquiries.

Responsibilities include data entry, reporting, and supporting audits, with additional loss prevention duties and ensuring accurate scan statuses.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; dock operations or distribution center preferred.
• Proficiency with Microsoft Office and web-based applications.

Responsibilities

• Provide clerical support for management and operations (filing, copying, faxing, emailing, phones).
• Enter data in systems to support functional areas and generate reports.
• Serve as frontline customer service contact for inquiries and issues; resolve or escalate as needed.
• Assist with audits and data retrieval for BCSA activities.
• Support loss prevention by reviewing addresses and ensuring proper packaging and scans.

Skills

Typing

Data entry

Phone handling

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a Part-Time PM/Outbound associate to perform clerical and administrative tasks across hub and station operations, including linehaul, QA and customer service. You will handle damaged/incorrectly addressed packages, ensure timely delivery, and act as the first contact for customer inquiries.

Responsibilities include data entry, reporting, and supporting audits, with additional loss prevention duties and ensuring accurate scan statuses.