Part-Time Operations Admin: Customer Service & Data Ops

FedEx Group; Northern (KY); Hybrid; USD 25,000 - 38,000; Part time

Benefits offered by this job

Part-time 25 hours

Job summary

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, including linehaul, QA, and customer service. You will handle damaged and misaddressed packages to optimize delivery time and serve as the first line of contact for customers with inquiries.

Required are strong data entry, MS Office, and customer service skills. The position includes 25 hours per week with a focus on accuracy and timely reporting.

Qualifications

• High School Diploma or GED required.
• Two years of customer service or clerical experience preferred.
• Experience in dock operations or distribution center is a plus.
• Strong computer and data entry skills.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing, and phone coverage.
• Enter data in systems and generate reports for management.
• Serve as frontline customer service to resolve inquiries.
• Assist with BCSA audits by retrieving data.
• Support loss prevention by address searches and damage checks.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Organizational skills

Education

High School Diploma

Tools

Copier

Fax

Web-based applications

Job description

Federal Express Corporation is seeking a part-time clerical associate to support hub and station operations, including linehaul, QA, and customer service. You will handle damaged and misaddressed packages to optimize delivery time and serve as the first line of contact for customers with inquiries.

Required are strong data entry, MS Office, and customer service skills. The position includes 25 hours per week with a focus on accuracy and timely reporting.