Hub Operations Admin & Customer Support Specialist

Federal Express Corporation; Tacoma (WA); On-site; USD 25,000 - 37,000; Part time

Job summary

Federal Express Corporation is seeking a part-time AM/Preload team member to perform clerical and administrative tasks across hub and station operations, including linehaul and QA. You will assist with data entry, customer service and audit-related activities, ensuring accurate records and smooth daily processes.

You will be the first point of contact for customers, resolve inquiries, and help mitigate losses by verifying addresses and package conditions.

Qualifications

• General clerical tasks including typing, data entry and word processing.
• Customer service skills to respond to requests professionally.
• Ability to manage time and multitask in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter and review data in various systems to support functional areas.
• Prepare regular and ad hoc management reports for review.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a part-time AM/Preload team member to perform clerical and administrative tasks across hub and station operations, including linehaul and QA. You will assist with data entry, customer service and audit-related activities, ensuring accurate records and smooth daily processes.

You will be the first point of contact for customers, resolve inquiries, and help mitigate losses by verifying addresses and package conditions.