Part-Time Senior Operations Admin — Customer Service & Data

Federal Express Corporation; Portsmouth (NH); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

FedEx Portsmouth hub is seeking a part-time clerical associate to support hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, file management, and frontline inquiries to keep deliveries on time.

Responsibilities include preparing reports, auditing support, resolving customer issues, and ensuring accurate package scans and loss prevention. Strong typing, MS Office skills, and the ability to multitask in a fast-paced setting are

Qualifications

• High school diploma or GED required.
• Minimum four years of customer service or clerical experience; distribution center or dock operations preferred.
• Proficient in data entry, document handling and multi-tasking in a fast-paced environment.
• Strong communication and time-management skills are essential.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Support audit activities by retrieving data and files for review.
• Help ensure timely delivery and loss prevention through address searches and package condition checks.
• Maintain accurate scan statuses and assist with IC/Linehaul related inquiries.

Skills

Clerical skills

Customer service

Data entry

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Email systems

Job description

FedEx Portsmouth hub is seeking a part-time clerical associate to support hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, file management, and frontline inquiries to keep deliveries on time.

Responsibilities include preparing reports, auditing support, resolving customer issues, and ensuring accurate package scans and loss prevention. Strong typing, MS Office skills, and the ability to multitask in a fast-paced setting are