Senior Onsite Service & Print Operations Specialist

Ricoh; Atchison (KS); On-site; USD 38,000 - 56,000; Full time

Job summary

Ricoh in Atchison, KS seeks a Senior On-Site Service Specialist to support clients with operations, maintenance, troubleshooting, and reception duties.

You will work with high-volume printers and mail tasks, deliver proactive service, coordinate calls, and keep accurate records, with safety and teamwork at the core. This full-time role offers exposure to cutting-edge technology and opportunities for growth within a global leader.

Qualifications

• High school diploma or GED required, plus 1 year of relevant work experience.
• Proficiency in MS Office Suite and basic computer skills.
• Strong communication skills in a fast-paced, customer-centric environment.

Responsibilities

• Operate high-volume print and copy machines with quality and efficiency.
• Troubleshoot equipment and escalate issues promptly.
• Provide exceptional customer service by handling inquiries and service calls.
• Maintain records, manage inventory, and bill for services.
• Coordinate with team to ensure smooth delivery of jobs.
• Assist with meeting room setups, light maintenance, and reception duties.
• Uphold safety standards while handling equipment and materials.

Skills

Customer service

Communication skills

MS Office Suite

Education

High school diploma or GED

Tools

Copy equipment repair

Electronics basics

Driver's license

Job description

Ricoh in Atchison, KS seeks a Senior On-Site Service Specialist to support clients with operations, maintenance, troubleshooting, and reception duties.

You will work with high-volume printers and mail tasks, deliver proactive service, coordinate calls, and keep accurate records, with safety and teamwork at the core. This full-time role offers exposure to cutting-edge technology and opportunities for growth within a global leader.