Senior Onsite IT Site Support Engineer – Leader

GovCIO; Rosemont (IL); Vor Ort; USD 82.000 - 95.000; Vollzeit

Zusammenfassung

GovCIO is seeking a Senior Site Support Engineer for the TSA Focus contract in Boston, MA. This onsite role leads on-site IT support, mentors junior staff, and ensures uptime of critical systems for TSA operations.

Ideal candidates will demonstrate strong leadership, hands-on expertise across Windows/Linux, and ability to handle complex tickets for TSA staff including executives, with a US citizenship DHS/TSA clearance requirement.

Qualifikationen

• High School with 6-9 years (or commensurate experience).
• 6 years experience in IT support.
• Expert-level IT field support and leadership skills.

Aufgaben

• Leads IT support at the site level, handling escalated tickets and critical system issues.
• Mentors junior engineers and implements IT best practices.
• Ensures operational uptime and reliable IT services.

Kenntnisse

IT support

Leadership

Mobile device support

Desk-side support

Ausbildung

High School

Jobbeschreibung

GovCIO is seeking a Senior Site Support Engineer for the TSA Focus contract in Boston, MA. This onsite role leads on-site IT support, mentors junior staff, and ensures uptime of critical systems for TSA operations.

Ideal candidates will demonstrate strong leadership, hands-on expertise across Windows/Linux, and ability to handle complex tickets for TSA staff including executives, with a US citizenship DHS/TSA clearance requirement.