Senior Onsite Field Engineer - Enterprise Tech

TekWissen LLC; Lexington (KY); Sur place; USD 34 000 - 55 000; Plein temps

Résumé du poste

TekWissen Group is seeking a Sr Tech Field Engineer to install, repair, and maintain hardware and software on customer premises in Lexington, KY. You will collaborate with technical teams to ensure timely, effective service and customer satisfaction.

The role requires a high school diploma or GED, 2–4 years of related experience, and may require technical certification or an Associate Degree. This onsite position follows a Mon-Fri schedule with standard hours.

Qualifications

• High School Diploma or GED required.
• Technical certification or Associate Degree may be required.
• 2–4 years' experience in related area.

Responsabilités

• Provides full field engineering support for large/complex clients.
• Owns onsite service activity end-to-end.
• Performs advanced maintenance and low-complexity installations.
• Provides feedback to improve equipment and service delivery.
• Uses advanced tools to resolve client problems and complete installs.
• Identifies and resolves systemic issues within the team.
• Supports teammates with technical expertise.
• Contributes to service metrics reporting and documentation.

Connaissances

Field engineering

Technical maintenance

Customer service

Onsite support

Formation

High School Diploma or GED

Technical certification or Associate Degree

Description du poste

TekWissen Group is seeking a Sr Tech Field Engineer to install, repair, and maintain hardware and software on customer premises in Lexington, KY. You will collaborate with technical teams to ensure timely, effective service and customer satisfaction.

The role requires a high school diploma or GED, 2–4 years of related experience, and may require technical certification or an Associate Degree. This onsite position follows a Mon-Fri schedule with standard hours.