Field IT Engineer - Onsite Tech & Networking

University of Kentucky; Lexington (KY); On-site; USD 25,000 - 39,000; Part time

Job summary

Edwards Managed Technology Computer Consulting, LLC is seeking a contract field engineer to service Lexington area clients. The role involves scheduling onsite visits with clients to diagnose and resolve issues.

You must be a current UK student to apply for this position. This off-campus role is located with a local Lexington employer and is not affiliated with UK. The contractor will support clients in person and may coordinate with the team for escalations.

Qualifications

• Must have reliable transportation and a driver’s license.
• Strong troubleshooting ability to resolve IT issues.
• Ability to adapt quickly to fast-paced IT environments.
• Solid understanding of computers and Windows operating systems.
• Basic networking knowledge.

Responsibilities

• Schedule onsite visits with clients to resolve issues.
• Provide on-site IT support in Lexington and surrounding areas.
• Communicate effectively with clients and team.
• Prioritize and manage technical service tickets.

Skills

Reliable transportation

Troubleshooting

Adaptability

Windows fundamentals

Networking basics

Tools

Ticketing system

RMM tool

PSA software

Remote tools

Job description

Edwards Managed Technology Computer Consulting, LLC is seeking a contract field engineer to service Lexington area clients. The role involves scheduling onsite visits with clients to diagnose and resolve issues.

You must be a current UK student to apply for this position. This off-campus role is located with a local Lexington employer and is not affiliated with UK. The contractor will support clients in person and may coordinate with the team for escalations.