Field IT Engineer: On-Site Tech & Networking

Equus Workforce Solutions; Louisville (KY); On-site; USD 25,000 - 39,000; Full time

Job summary

Equus Workforce Solutions is seeking an on-site IT support professional in Louisville, KY to install, configure, and troubleshoot hardware and software, manage networks, and support end users across client locations.

The role emphasizes proactive maintenance, strong communication, and independent work within cross-functional teams to deliver reliable technology services and great customer experiences.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are advantageous.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Interact within cross-functional teams, ensuring effective collaboration and communication.
• Ability to work independently and adapt to changing environments.

Responsibilities

• On-Site Support: Visit client locations to address technical issues and resolve problems.
• Hardware Maintenance: Diagnose and repair hardware failures and perform preventive maintenance.
• Software Support: Assist users with installations, updates, and patches.
• Network Administration: Configure and manage network devices and monitor connectivity.
• Documentation and Reporting: Maintain records of service requests and inventory.
• Customer Service: Communicate clearly with end-users and ensure satisfaction.
• Vendor Management: Coordinate with external vendors to ensure project execution.

Skills

Customer service

Troubleshooting

Hardware repair

Windows OS

Networking basics

Cross-functional teamwork

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Equus Workforce Solutions is seeking an on-site IT support professional in Louisville, KY to install, configure, and troubleshoot hardware and software, manage networks, and support end users across client locations.

The role emphasizes proactive maintenance, strong communication, and independent work within cross-functional teams to deliver reliable technology services and great customer experiences.