Senior Field Engineering Technician - Onsite Specialist

Unisys Corporation; Norwich (CT); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Unisys Corporation is seeking a Field Engineer to provide full on-site engineering support for a base of large and complex clients. You will own onsite service activity, perform advanced maintenance, and resolve issues using advanced tools and knowledge.

The role requires a High School Diploma or GED, with potential certification or an Associate Degree, and typically 2–4 years of related experience. You must be eligible for export-controlled policies as applicable in the U.S.

Formación

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years' experience in area of responsibility.

Responsabilidades

• Provides full range of Field Engineering support for an assigned base of large/complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Conocimientos

Field engineering experience

Educación

High School Diploma or GED

Associate Degree

Technical certification

Descripción del empleo

Unisys Corporation is seeking a Field Engineer to provide full on-site engineering support for a base of large and complex clients. You will own onsite service activity, perform advanced maintenance, and resolve issues using advanced tools and knowledge.

The role requires a High School Diploma or GED, with potential certification or an Associate Degree, and typically 2–4 years of related experience. You must be eligible for export-controlled policies as applicable in the U.S.