Field Engineer Technician - Onsite Tech & Installations Pro

Unisys; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to provide comprehensive onsite engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and install low-complexity setups while delivering feedback to enhance equipment, systems, and processes.

Your role will drive timely installations and resolve client issues with advanced tools and expertise. The ideal candidate holds a High School Diploma or GED, may have technical certification or an

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years’ experience in area of responsibility.

Responsibilities

• Provides full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Skills

Field engineering

Onsite service

Technical troubleshooting

Customer collaboration

Problem solving

Education

High School Diploma or GED

Technical certification or Associate Degree

2-4 years experience in area of responsibility

Job description

Unisys is seeking a Field Engineer to provide comprehensive onsite engineering support for a base of large, complex clients. You will own onsite service activities, perform advanced maintenance, and install low-complexity setups while delivering feedback to enhance equipment, systems, and processes.

Your role will drive timely installations and resolve client issues with advanced tools and expertise. The ideal candidate holds a High School Diploma or GED, may have technical certification or an