Senior Onsite DSE Engineer - PowerEdge XE

Dell Inc.; Colorado; On-site; USD 120,000 - 180,000; Full time

Job summary

Dell Technologies in Denver, Colorado seeks an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE. You will drive resolution for the customer’s technology sets, delivering personalized support, coordinating service events, and ensuring rapid problem-solving in a customer-critical environment.

This role focuses on improving processes, standards, and strategies to optimize Dell’s Support Services and overall customer satisfaction.

Responsibilities

• Drive resolution for customer technology sets and complex issues in a fast-paced environment.
• Provide personalized support and coordinate service events for Dell Technologies PowerEdge XE.
• Improve processes, standards, and strategies to optimize our Support Services.

Job description

Dell Technologies in Denver, Colorado seeks an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE. You will drive resolution for the customer’s technology sets, delivering personalized support, coordinating service events, and ensuring rapid problem-solving in a customer-critical environment.

This role focuses on improving processes, standards, and strategies to optimize Dell’s Support Services and overall customer satisfaction.