Lead Onsite Field Service Engineer — PowerEdge XE

Dell Inc.; South Carolina; On-site; USD 120,000 - 160,000; Full time

Job summary

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE to drive resolution for a customer’s technology sets. You’ll provide personalized support, coordinate service events, and streamline problem resolution in a high-stakes environment.

You will tackle complex technical issues, improve processes, standards, and service strategies, and partner with global teams to ensure Dell Technologies’ Support Services meet the highest reliability and

Responsibilities

• Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE, driving resolution for the customer’s technology sets.
• Provide personalized support, coordinate service events, and streamline problem resolution in a fast-paced, customer-critical environment.

Job description

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE); Principal Engineer for PowerEdge XE to drive resolution for a customer’s technology sets. You’ll provide personalized support, coordinate service events, and streamline problem resolution in a high-stakes environment.

You will tackle complex technical issues, improve processes, standards, and service strategies, and partner with global teams to ensure Dell Technologies’ Support Services meet the highest reliability and