Onsite Principal Engineer, PowerEdge XE Field Services
Dell GmbH
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Job summary
Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE. You will join our Product Services team to deliver expert on-site and remote support, guiding installation, configuration, and troubleshooting.
In this fast-paced, customer-critical role, you will drive issue resolution, coordinate service events and improve service processes to ensure optimal performance of Dell technologies for key customers.
Responsibilities
- Drive resolution for customer issues on PowerEdge XE as a DSE Principal Engineer.
- Improve processes, standards and strategies to optimize Dell Technologies' Support Services.
Job description
Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE. You will join our Product Services team to deliver expert on-site and remote support, guiding installation, configuration, and troubleshooting.
In this fast-paced, customer-critical role, you will drive issue resolution, coordinate service events and improve service processes to ensure optimal performance of Dell technologies for key customers.
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