Onsite Principal Engineer, PowerEdge XE Support

Dell Inc.; Texas; On-site; USD 120,000 - 180,000; Full time

Job summary

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE in Afton, Texas. You will drive resolution for customers’ technology sets, delivering personalized support and coordinated service events in a fast-paced environment.

You will resolve complex issues, document problems, and contribute to improving processes, standards, and strategies within our Support Services team.

Responsibilities

• Resolve complex technical issues in a fast-paced, customer-critical environment.
• Improve processes, standards, and strategies to enhance our Support Services.

Job description

Dell Technologies is seeking an Onsite Designated Support Engineer (DSE) – Principal Engineer for PowerEdge XE in Afton, Texas. You will drive resolution for customers’ technology sets, delivering personalized support and coordinated service events in a fast-paced environment.

You will resolve complex issues, document problems, and contribute to improving processes, standards, and strategies within our Support Services team.