Senior On-Site Service Pro — Copier & Tech Support

Ricoh USA, Inc.; Bellevue (WA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh USA, Inc. seeks a Senior On-Site Service Specialist to operate high-volume copying and related equipment, perform setup, basic troubleshooting, and deliver completed jobs on site in Bellevue, WA.

The role includes potential reception duties and light building support as part of senior on-site responsibilities. Candidates should have a high school diploma or GED and 1-2 years of related experience, with proficiency in MS Office and strong customer communication skills.

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Some related copy job experience is preferred.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite.

Responsibilities

• Operates high volume copying, production, sorting, mailing, or bindery equipment and performs related tasks.
• Performs setup of equipment and basic troubleshooting; escalates to technicians as needed.
• May provide receptionist duties, call center support, and light housekeeping as part of senior on-site services responsibilities.
• Delivers completed jobs to pre-determined locations and maintains service logs.

Skills

MS Office

Customer service

Troubleshooting

Communication

Education

High school diploma or GED

Job description

Ricoh USA, Inc. seeks a Senior On-Site Service Specialist to operate high-volume copying and related equipment, perform setup, basic troubleshooting, and deliver completed jobs on site in Bellevue, WA.

The role includes potential reception duties and light building support as part of senior on-site responsibilities. Candidates should have a high school diploma or GED and 1-2 years of related experience, with proficiency in MS Office and strong customer communication skills.