Senior On-Site Server Support Technician

Worldwide TechServices, LLC; Peoria, Northern (IL, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

A global technology services provider is seeking a Dynamic Server Support professional in Peoria, IL. The role involves troubleshooting and providing customer support for various equipment and ensuring customer satisfaction. Candidates should have a technical background with basic tools and skills to interact with clients. Previous experience in customer service is preferred, and a valid driver's license is required.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through prompt turnaround.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services provider is seeking a Dynamic Server Support professional in Peoria, IL. The role involves troubleshooting and providing customer support for various equipment and ensuring customer satisfaction. Candidates should have a technical background with basic tools and skills to interact with clients. Previous experience in customer service is preferred, and a valid driver's license is required.