Senior Office Services & Hospitality Lead

Opensity Solutions; Montvale (NJ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Sr. Office Services Associate to oversee hospitality and front-of-house operations, leading a team to deliver a professional workplace.

You will coordinate daily activities, ensure service quality, and support events and guest experiences in a fast-paced environment. Responsibilities include supervising staff, managing supplies, coordinating vendors, and maintaining a welcoming office.

Qualifications

• High school diploma or equivalent required; college degree preferred (or equivalent experience).
• 2–3 years of experience in office services, hospitality, facilities support, workplace services, or customer service operations, including prior lead or supervisory capacity.

Responsibilities

• Lead, train, and supervise office services and hospitality staff to ensure efficient daily operations.
• Assign and prioritize team tasks to ensure timely completion of office service and hospitality functions.
• Conduct performance evaluations and coaching to support continuous improvement.
• Maintain a clean, organized, and professional office environment including common areas and meeting spaces.
• Manage office supplies, pantry inventory, and essential resources.
• Coordinate with janitorial and maintenance vendors for facility upkeep.
• Serve as primary contact for office services and hospitality-related requests and concerns.
• Deliver high-quality customer service to employees and guests.
• Support events, meetings, and conferences (room setup, logistics, services).
• Maintain vendor relationships and monitor service quality and contracts.

Skills

Leadership

Customer service

Attention to detail

Organization

Verbal & written comms

Vendor relations

MS Office

Problem solving

Task prioritization

Interpersonal skills

Confidentiality

Flexibility

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

Inventory scheduling tools

Job description

Opensity Solutions is seeking a Sr. Office Services Associate to oversee hospitality and front-of-house operations, leading a team to deliver a professional workplace.

You will coordinate daily activities, ensure service quality, and support events and guest experiences in a fast-paced environment. Responsibilities include supervising staff, managing supplies, coordinating vendors, and maintaining a welcoming office.