Hospitality & Office Services Coordinator

Opensity Solutions; Redwood City (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions, based in Redwood City, CA, is seeking an Office Services Associate to ensure smooth office operations through guest services, room setup, and hospitality support for meetings and events.

You will assist with room reservations, food and beverage coordination, and daily space maintenance, while upholding professionalism and customer service excellence in a fast-paced environment.

Qualifications

• Strong hospitality and customer service skills with a concierge-level service mindset.
• Excellent verbal and written communication skills with the ability to interact professionally with guests, clients, and colleagues.
• Strong organizational and multitasking abilities in a fast-paced environment.
• High attention to detail and commitment to maintaining professional presentation standards.
• Ability to work independently while collaborating effectively within a team environment.

Responsibilities

• Deliver an elevated guest experience by greeting visitors, responding to requests promptly, and maintaining a professional and welcoming environment.
• Prepare and set up meeting rooms according to event specifications, including furniture arrangements, audiovisual equipment, and catering support.
• Coordinate and provide food and beverage services for meetings, including breakfasts, lunches, refreshments, and catered events.
• Conduct regular inspections of conference rooms, office spaces, pantry areas, and kitchens to ensure cleanliness, organization, and proper stocking of supplies.
• Maintain visiting offices and temporary workspaces by ensuring they are cleaned, organized, and fully prepared for daily use.
• Support operational service requests, including supply deliveries, event support, equipment setup, and other hospitality-related tasks.
• Utilize room reservation systems, scheduling tools, and office software to manage hospitality operations efficiently.
• Provide support for occasional after-hours events, including setup, coordination, service, and breakdown activities.
• Maintain high standards of professionalism, presentation, and customer service in all guest and employee interactions.

Tools

Outlook

Word

Excel

Job description

Opensity Solutions, based in Redwood City, CA, is seeking an Office Services Associate to ensure smooth office operations through guest services, room setup, and hospitality support for meetings and events.

You will assist with room reservations, food and beverage coordination, and daily space maintenance, while upholding professionalism and customer service excellence in a fast-paced environment.