Senior Office Operations Leader — Facilities & Events

Morrison Foerster; Boston (MA); On-site; USD 122,000 - 169,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and disability coverage

Parental leave

Wellness program

Education reimbursement

Profit sharing

Job summary

Morrison Foerster is seeking an Office Operations Manager for our Boston office. You will oversee day-to-day operations, lead a high-performing team, manage facilities and safety programs, and coordinate with senior leadership on strategic initiatives.

You will work with vendors, manage budgets, and ensure exceptional service delivery for internal clients and event planning. This on-site role requires strong organization and problem-solving skills and offers a comprehensive benefits package.

Qualifications

• Bachelor's degree required; minimum five years managing a full-service client operation (reception, office services, events, and conference rooms); law firm or professional services experience highly desirable.
• Minimum five years of supervisory experience leading service-oriented teams across all levels of an organization.
• Skilled in vendor management and contract negotiation with strong project management experience coordinating contractors, vendors, and suppliers.
• Solid knowledge of facilities maintenance, life safety systems, building codes, fire codes, ADA, and OSHA standards.
• Proven experience planning and hosting internal and external events with budget preparation and financial analysis skills.
• Proficient in Microsoft Office, conference room management software, and AI tools; document management and emergency notification systems a plus.
• Highly organized and proactive with strong problem-solving and relationship-building skills; able to manage multiple priorities under deadline pressure.
• This role is on-site 5 days per week.

Responsibilities

• Oversee all aspects of office operations, ensuring seamless service delivery and proactive responsiveness to client and administrative needs.
• Manage relationships with outsourced service providers, landlords, and vendors, including contract negotiation and performance monitoring.
• Lead building services and safety initiatives, including security, ergonomics, ADA compliance, and emergency preparedness programs.
• Oversee and develop Conference Center staff to ensure premier, disruption-free service for internal clients and event planners.
• Manage office assignments, staff arrivals/departures, and space planning, including needs assessments and relocation or renovation coordination.
• Partner with senior leaders on budgeting, capital planning, and cost-reduction strategies.
• Support and help lead complex administrative and operational projects, including timelines, documentation, and cross-departmental communication.
• Provide backup reception coverage with a positive attitude.

Skills

Vendor management

Contract negotiation

Project management

Leadership

Facilities knowledge

Budgeting

Communication

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Office

Conference room software

AI tools

Job description

Morrison Foerster is seeking an Office Operations Manager for our Boston office. You will oversee day-to-day operations, lead a high-performing team, manage facilities and safety programs, and coordinate with senior leadership on strategic initiatives.

You will work with vendors, manage budgets, and ensure exceptional service delivery for internal clients and event planning. This on-site role requires strong organization and problem-solving skills and offers a comprehensive benefits package.