Boston Office Experience & Facilities Lead

X4V Rapid7 LLC; Boston (MA); On-site; USD 45,000 - 61,000; Full time

Job summary

Rapid7 in Boston is seeking a Senior Workplace Facilities Coordinator to ensure our HQ runs smoothly and delivers an outstanding workplace experience. You will independently manage facilities operations, lead vendors, and build cross‑functional partnerships to create a safe, engaging environment for employees and visitors.

The role requires 3–5 years in facilities operations, knowledge of BMS/MEP, vendor management, and strong communication.

Qualifications

• 3–5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Strong knowledge of Building Management Systems (BMS) and MEP infrastructure; vendor management proficiency.

Responsibilities

• Manage relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and security systems.
• Execute facilities protocols covering preventive maintenance, life safety, EH&S, and regulatory compliance.
• Direct the Boston HQ food & beverage program to deliver quality offerings while maintaining fiscal discipline.
• Coordinate onsite events with high energy and alignment to Rapid7 culture.
• Partner with local leadership and cross-functional teams to ensure workplace environments support business goals.
• Coordinate MAC moves and occupancy tracking to optimize team alignment and building performance.
• Oversee the local operating expenditure budget, utilities, CAM, repairs, and site service expenses.

Skills

Facilities management

Vendor management

Data analysis

Cross-functional collaboration

Communication

BMS knowledge

MEP knowledge

Education

Bachelor’s degree or equivalent

Tools

OfficeSpace

Brivo

Google Workspace

Job description

Rapid7 in Boston is seeking a Senior Workplace Facilities Coordinator to ensure our HQ runs smoothly and delivers an outstanding workplace experience. You will independently manage facilities operations, lead vendors, and build cross‑functional partnerships to create a safe, engaging environment for employees and visitors.

The role requires 3–5 years in facilities operations, knowledge of BMS/MEP, vendor management, and strong communication.