Senior OEM Key Account Leader & S&OP Strategist

EXALTA Group; Bethlehem (Northampton County); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Exalta seeks a Sr. Key Account Manager to own premier OEM accounts, overseeing cross-site relationships and the S&OP cadence.

This role requires substantial OEM-facing experience, preferably in medical devices, with a track record in strategic, multi-site account leadership. You will mentor account managers, lead executive-level reviews, and partner with operations to align demand with capacity, delivering strong customer outcomes across the portfolio.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, or a related field required; Master's degree a plus.
• Five years of direct, customer-facing experience within the OEM industry required; medical device OEM or contract manufacturing experience preferred.
• Experience owning or supporting Sales and Operations Planning cadence with strategic accounts.
• Epicor, Excel, and Power BI experience preferred.

Responsibilities

• Own end-to-end commercial relationship for Exalta's OEM accounts across multiple products and sites.
• Lead the customer S&OP cadence and coordinate with executives on reviews and new programs.
• Own forecast accuracy and risk mitigation for major accounts; drive proactive executive communications.
• Mentor Key Account Managers and contribute to KPI reporting and continuous improvement.

Skills

Customer Focus

Leadership

Business Acumen

Negotiation

Analytical Thinking

Communication

Education

Bachelor's degree in Business Administration or Supply Chain

Tools

Epicor

Excel

Power BI

Job description

Exalta seeks a Sr. Key Account Manager to own premier OEM accounts, overseeing cross-site relationships and the S&OP cadence.

This role requires substantial OEM-facing experience, preferably in medical devices, with a track record in strategic, multi-site account leadership. You will mentor account managers, lead executive-level reviews, and partner with operations to align demand with capacity, delivering strong customer outcomes across the portfolio.