Senior NOC Technician - 24/7 DISN Network Ops

Leidos LLC; Clearfield (UT); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is seeking a NOC Technician for the Hill AFB, UT area to support the DISA-provided GIG/DISN services. You will manage incident tickets, monitor events, and coordinate fault corrections in a 24/7 DGOC environment.

The role requires DoD-8570 IAT Level 2 certification, an active Secret clearance with ability to obtain TS, and experience in alarm surveillance and fault management. Includes extensive collaboration with O&M teams and customers.

Qualifications

• DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE) by start date.
• Active Secret security clearance with ability to obtain Top-Secret.
• Available to work in a 24/7 operational environment.
• Experience in alarm surveillance, fault management, LAN/WAN maintenance, performance management.

Responsibilities

• Create, update, and manage incident tickets in ServiceNow/ITSM.
• Independently triage ticket queue and guide tickets of concern.
• Monitor network events 24/7/365; analyze alarms and identify root causes.
• Provide 24/7/365 support for outages and service degradation; coordinate with providers.
• Maintain centralized error database and document CMDB changes.

Skills

Network monitoring

Incident management

ServiceNow

Troubleshooting

Security clearance

Education

High school diploma

2-4 years experience

Tools

Cisco

Juniper

DWDM

Promina

Crypto devices

Job description

Leidos is seeking a NOC Technician for the Hill AFB, UT area to support the DISA-provided GIG/DISN services. You will manage incident tickets, monitor events, and coordinate fault corrections in a 24/7 DGOC environment.

The role requires DoD-8570 IAT Level 2 certification, an active Secret clearance with ability to obtain TS, and experience in alarm surveillance and fault management. Includes extensive collaboration with O&M teams and customers.