SDA NOC Technician III – 24/7 DoD Network Operations
ADP, Inc.
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Job summary
ADP, Inc. supports the Defense Information Systems Agency (DISA) at Hill AFB, Utah, as a Network Technician in the 24x7 DISA Global Operations Center.
The role requires a Secret clearance and DoD-8570 IAT Level 2 baseline certification, with experience in monitoring, incident analysis, and fault resolution across the DISN. The successful candidate will create Service Now tickets, perform fault isolation, coordinate restorations, and provide timely situational awareness to leadership and
Qualifications
- DoD-8570 IAT Level 2 baseline certification at start date.
- Ability to work in a 24/7 operation.
- Experience with alarm surveillance, fault management, LAN/WAN maintenance, performance management.
- Advanced knowledge in routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
Responsibilities
- Create and update tickets utilizing Service Now.
- Monitor network events and element management failures 24x7x365 across multiple tools.
- Incident correlation and fault analysis to identify root causes and restoration paths.
- Notify contacts and coordinate with service providers during incidents.
- Perform fault isolation and troubleshooting to locate failed elements.
- Provide 24/7 sustainment and updates to leadership and stakeholders.
Skills
Tools
Job description
ADP, Inc. supports the Defense Information Systems Agency (DISA) at Hill AFB, Utah, as a Network Technician in the 24x7 DISA Global Operations Center.
The role requires a Secret clearance and DoD-8570 IAT Level 2 baseline certification, with experience in monitoring, incident analysis, and fault resolution across the DISN. The successful candidate will create Service Now tickets, perform fault isolation, coordinate restorations, and provide timely situational awareness to leadership and
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