Senior NGO Services Account Partner

Salesforce; Chicago (IL); On-site; USD 156,000 - 208,000; Full time

Benefits offered by this job

Competitive base salary

Impactful work at intersection tech &

World-class training & enablement

Collaborative team culture

Salesforce 1:1:1 philanthropic model

Job summary

Salesforce Professional Services is seeking a driven Account Partner to join our Nonprofit & NGO practice. You will lead the sale of Professional Services engagements, partnering with sales, delivery, and customers to craft and close transformative services deals.

You will manage NGO accounts, forecast bookings, and stay current on Nonprofit Cloud, PMM, and NPSP, while delivering compelling SOWs and value propositions to drive mission impact.

Qualifications

• 7+ years of experience in professional services sales, consulting, or account management.
• Demonstrated experience with nonprofit or NGO organizations and understanding of sector funding models and mission priorities.
• Proven track record of meeting or exceeding services revenue targets in a quota-carrying role.
• Experience structuring and selling complex, multi-phase professional services engagements.
• Strong executive presence with ability to communicate value at the C-suite level.
• Exceptional written and verbal communication, presentation, and negotiation skills.
• Ability to collaborate cross-functionally in a highly matrixed, fast-paced environment.
• Bachelor's degree or equivalent experience.
• Ability to travel 25-50%

Responsibilities

• Own and grow a portfolio of Professional Services opportunities across NGO and nonprofit accounts.
• Develop and execute account-level services strategies aligned to customer transformation goals and Salesforce product adoption.
• Lead discovery and scoping conversations to understand customers’ business challenges and success criteria.
• Create and present services proposals, Statements of Work (SOWs), and delivery roadmaps.
• Build and maintain executive-level relationships with key stakeholders at customer organizations.
• Collaborate with Salesforce Account Executives, Solution Engineers, and Customer Success teams to drive pipeline and close services deals.
• Partner with Delivery Managers and Practice Leaders to ensure successful engagement handoffs and customer satisfaction.

Skills

Nonprofit market knowledge

Executive communication

Negotiation skills

Cross-functional collaboration

Forecasting & pipeline

Education

Bachelor's degree or equivalent experience

Tools

Salesforce Nonprofit Cloud

SOW & proposals

Job description

Salesforce Professional Services is seeking a driven Account Partner to join our Nonprofit & NGO practice. You will lead the sale of Professional Services engagements, partnering with sales, delivery, and customers to craft and close transformative services deals.

You will manage NGO accounts, forecast bookings, and stay current on Nonprofit Cloud, PMM, and NPSP, while delivering compelling SOWs and value propositions to drive mission impact.