Strategic Account Partner for Nonprofit & NGO

Salesforce; Washington (District of Columbia); On-site; USD 156,000 - 208,000; Full time

Benefits offered by this job

Competitive base salary

Social impact work

Training & enablement resources

Collaborative culture

1:1:1 philanthropic model

Job summary

Salesforce Professional Services seeks an Account Partner to join our Nonprofit & NGO practice. You will serve as a trusted advisor to nonprofit customers, leading the sale of Professional Services engagements that maximize their investment in the Salesforce platform.

You will partner with sales, delivery, and customers to craft and close transformative services deals. You will own a portfolio of NGO opportunities, develop account strategies, lead discovery, craft proposals and roadmaps, and

Qualifications

• 7+ years of experience in professional services sales, consulting, or account management.
• Experience working with nonprofit or NGO organizations.
• Proven track record of meeting or exceeding services revenue targets.
• Experience structuring and selling complex, multi-phase professional services engagements.
• Strong executive presence with the ability to communicate value at the C-suite level.

Responsibilities

• Own and grow a portfolio of Professional Services opportunities across NGO accounts.
• Develop and execute account-level services strategies aligned to customer goals and Salesforce adoption.
• Lead discovery and scoping conversations to understand customer challenges and success criteria.
• Create and present services proposals, SOWs, and roadmaps tailored to NGO objectives.
• Build executive-level relationships with stakeholders including CxOs and IT leaders.
• Collaborate with Account Executives, Solution Engineers, and Customer Success teams to drive pipeline.
• Forecast services bookings and maintain pipeline hygiene in Salesforce CRM.

Skills

Executive presence

Written communication

Verbal communication

Negotiation

Cross-functional collaboration

Ability to travel

Education

Bachelor's degree or equivalent experience

Tools

Salesforce Nonprofit Cloud

NPSP

Program Management Module (PMM)

Salesforce certifications

Job description

Salesforce Professional Services seeks an Account Partner to join our Nonprofit & NGO practice. You will serve as a trusted advisor to nonprofit customers, leading the sale of Professional Services engagements that maximize their investment in the Salesforce platform.

You will partner with sales, delivery, and customers to craft and close transformative services deals. You will own a portfolio of NGO opportunities, develop account strategies, lead discovery, craft proposals and roadmaps, and