Account Partner, Nonprofit & NGO Solutions

Salesforce, Inc.; Northern (KY); Hybrid; USD 156,000 - 208,000; Full time

Benefits offered by this job

Base salary + incentives

Training and enablement resources

Collaborative team culture

Philanthropic model

Job summary

Salesforce Professional Services seeks a driven Account Partner for the NGO/nonprofit practice. You will lead the sale of Professional Services engagements, partnering with sales, delivery, and customers to close transformative services deals.

You will maintain executive relationships, forecast bookings, and stay current on Nonprofit Cloud solutions to maximize outcomes for mission-driven organizations.

Qualifications

• 7+ years in professional services sales or account management.
• Experience with nonprofit/NGO fundraising and operations.
• Proven track record of meeting revenue targets.
• Ability to structure and sell multi-phase engagements.
• Strong written, verbal communication and negotiation skills.
• Willingness to travel 25-50%.

Responsibilities

• Own and grow a portfolio of Professional Services opportunities across NGO accounts.
• Develop and execute account-level services strategies aligned to customer goals.
• Lead discovery and scoping conversations with stakeholders and executives.
• Create and present proposals, SOWs, and delivery roadmaps.
• Build executive-level relationships with CIOs, IT leaders, and program directors.
• Collaborate with Account Executives, Solution Engineers, and Customer Success teams.
• Partner with Delivery Managers to ensure smooth handoffs and satisfaction.
• Accurately forecast services bookings and maintain pipeline in Salesforce.
• Stay current on Salesforce product innovations for NGO customers.

Skills

Executive presence

Strategic account management

Nonprofit NGO experience

Sales negotiations

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Salesforce Professional Services seeks a driven Account Partner for the NGO/nonprofit practice. You will lead the sale of Professional Services engagements, partnering with sales, delivery, and customers to close transformative services deals.

You will maintain executive relationships, forecast bookings, and stay current on Nonprofit Cloud solutions to maximize outcomes for mission-driven organizations.