Senior Network & Systems Engineer - On-site & MSP

Intelligent Technical Solutions; Dallas (TX); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance Plan

Dental & Vision

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per 1

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certificate

Supplemental Life Insurance

Supplemental Health Plans (Employee-p​

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to deliver on-site and remote IT support, resolving workstation, server, and network issues while maintaining high service standards.

You will handle M365 and Azure tasks, virtualization, firewall/VPN configurations, and act as a technical escalation point. A valid driver’s license and MSP exposure are preferred for client visits.

Qualifications

• Minimum of five years experience in IT Support or a similar role.
• Experience with Windows and Mac OS troubleshooting.
• Experience with Server 2016 through 2025.
• Experience with VMWare and Hyper V Virtualization.
• Experience supporting M365 and Azure.
• Proficient in Microsoft Entra Admin Center.
• Proficient in Firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
• Active Network Certifications are preferred.
• Valid driver's license, vehicle insurance, and access to a vehicle for client visits.

Responsibilities

• Workstation operating system issues of any kind.
• Printer issues of any kind.
• Standard business application (Office, etc.) issues of any kind.
• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
• M365 administration issues of any kind.
• Server issues of any kind.
• Networking issues of any kind.
• Escalation point for technicians.
• Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Skills

Windows troubleshooting

Mac OS troubleshooting

IT service experience

Network troubleshooting

Virtualized environments

M365 and Azure

Entra Admin Center

Firewall & VPN

VLAN configuration

MS MSP experience

Valid driver's license

Tools

VMware

Hyper-V

Windows Server 2016-2025

M365

Azure

Microsoft Entra Admin Center

Job description

Intelligent Technical Solutions is seeking a Network Administrator to deliver on-site and remote IT support, resolving workstation, server, and network issues while maintaining high service standards.

You will handle M365 and Azure tasks, virtualization, firewall/VPN configurations, and act as a technical escalation point. A valid driver’s license and MSP exposure are preferred for client visits.