IT & Network Engineer – Windows, M365 Deployments & Onsite

The ProActive Technology Group; West Hollywood (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Professional development assistance

401(k)

Health insurance

401(k) matching

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

Proactive Technology Group seeks a hands-on engineer to support infrastructure deployments, client implementations, and network improvements across our managed client base. This role is responsible for executing technical project work, resolving escalated support issues, and assisting with the deployment, configuration, and improvement of client environments.

The ideal candidate is hands-on, organized, and comfortable working across servers, Microsoft environments, end-user systems, and network

Qualifications

• Strong background in systems administration and network engineering.
• Must live within a 1 hour commute of West Hollywood.
• Hands-on experience with Windows environments, Microsoft 365, Active Directory, and related business applications.
• Experience configuring and troubleshooting VLANs, firewalls, switching, wireless, and general network infrastructure.
• Ability to execute technical work independently and follow defined project or service processes.
• Strong troubleshooting skills across infrastructure, network, and end-user technologies.
• Clear communication skills and ability to work cross-functionally with project managers, service teams, and client stakeholders.

Responsibilities

• Execute infrastructure and systems implementation tasks across client environments.
• Deploy, configure, and support Windows servers, Microsoft 365 environments, Active Directory, and related business systems.
• Assist with tenant migrations, server upgrades, workstation deployments, line-of-business application rollouts, and other technical projects.
• Document completed work, configurations, and technical findings within our ticketing and documentation systems.
• Configure and troubleshoot switches, firewalls, VLANs, wireless networks, and related infrastructure components.
• Assist with network refreshes, site deployments, and multi-site connectivity improvements.
• Support troubleshooting of performance, connectivity, and infrastructure-related issues across client environments.
• Work with internal teams to validate that network and systems changes are implemented properly and operating as expected.
• Provide escalated technical support for client issues involving servers, networking, Microsoft 365, and end-user systems.
• Travel onsite to client locations, including hospitality environments, for implementation work, troubleshooting, and remediation of IT and network issues.
• Support after-hours maintenance windows, project cutovers, or emergency response scenarios when required.

Skills

Systems admin

Network engineering

Windows admin

Microsoft 365

Active Directory

End-user systems

Troubleshooting

Communication

Tools

Ticketing systems

Job description

Proactive Technology Group seeks a hands-on engineer to support infrastructure deployments, client implementations, and network improvements across our managed client base. This role is responsible for executing technical project work, resolving escalated support issues, and assisting with the deployment, configuration, and improvement of client environments.

The ideal candidate is hands-on, organized, and comfortable working across servers, Microsoft environments, end-user systems, and network