Systems Engineer (MSP | Azure)

Bowman Williams; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

A growing Managed Service Provider based in New York is seeking a System Engineer with MSP experience to join their high-performing team. This hybrid role includes escalated support and project delivery responsibilities. You will manage client onboarding, migrations to Microsoft 365, and infrastructure improvements, while troubleshooting complex issues. Strong skills in Windows Server, Active Directory, and networking are required. Competitive salary and comprehensive benefits are provided.

Qualifications

• MSP experience supporting multiple client environments.
• Strong skills in Windows Server and Active Directory.
• Solid networking skills including firewalls, switching, and DNS.
• Experience with virtualization tools.
• Strong communication and organization skills.

Responsibilities

• Serve as Level 2.5 escalation point for various issues.
• Own and deliver Microsoft 365 migration projects.
• Troubleshoot complex issues across various systems.
• Perform proactive maintenance and system optimization.

Skills

Windows Server

Active Directory

Networking

Troubleshooting

Documentation

Tools

ConnectWise

SonicWall

Fortinet

VMware

Hyper V

Job description

We are a fast growing Managed Service Provider supporting clients across critical industries with a culture built around accountability, responsiveness, and client care. We are hiring a System Engineer with MSP experience who enjoys deep troubleshooting and also wants consistent project exposure while working closely with a high performing team.

This is a hybrid role that blends escalation ownership with project delivery. You will handle higher level support issues while also driving client projects like onboarding, migrations, and infrastructure improvements.

What You Will Do

• Serve as the Level 2.5 escalation point across servers, networking, cloud, and security
• Own and deliver projects such as Microsoft 365 migrations, onboarding for new clients, server and firewall deployments, and workstation rollouts
• Troubleshoot complex issues across Windows Server, Active Directory, Microsoft 365, Intune, and VoIP
• Perform proactive maintenance including patching, monitoring, and system optimization
• Implement and support security controls such as EDR, MFA, and encryption
• Conduct network and security reviews and help remediate risk
• Manage work in ConnectWise with clear documentation, time entry, and client ready updates

What You Bring

• MSP experience supporting multiple client environments
• Strong Windows Server and Active Directory skills
• Solid networking skills including firewalls, switching, wireless, DNS, and DHCP
• Experience with SonicWall, Fortinet, or similar firewalls
• Experience with virtualization using VMware and or Hyper V and backup solutions
• Strong communication, organization, and documentation habits
• Must have a car for occasional local onsite visits

Pay and Benefits

• $80,000 - $90,000
• Medical, dental, vision, and life insurance