Senior Network Administrator – Onsite & Remote IT Support

Intelligent Technical Solutions; Dallas (TX); Hybrid; USD 52,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance Plan

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per 年

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certificate

Supplemental Life Insurance (Employee‑

Job summary

Intelligent Technical Solutions is seeking a Network Administrator to join our growing team in Dallas, providing both onsite and remote IT support to clients. The role focuses on maintaining secure networks, server health, and user productivity through hands-on troubleshooting and proactive monitoring.

You will handle OS issues on Windows and Mac, virtualization with VMware/Hyper-V, and cloud services like M365 and Azure, while adhering to MSP-style processes.

Qualifications

• Minimum five years IT support or similar role.
• Experience troubleshooting Windows and Mac OS.
• Experience with Server 2016–2025.
• Familiarity with MSP environments preferred.
• Active network certifications preferred.
• Valid driver's license and vehicle.

Responsibilities

• Resolve workstation OS issues.
• Resolve printer issues.
• Resolve standard business application issues.
• Resolve line-of-business applications (SAGE ERP, QuickBooks).
• Resolve server issues.
• Resolve networking issues.
• Act as escalation point for technicians.

Skills

Customer service

Troubleshooting

IT support

On-site support

Tools

VMware

Hyper-V

Microsoft 365

Azure

Firewalls

VLAN configuration

VPN

Job description

Intelligent Technical Solutions is seeking a Network Administrator to join our growing team in Dallas, providing both onsite and remote IT support to clients. The role focuses on maintaining secure networks, server health, and user productivity through hands-on troubleshooting and proactive monitoring.

You will handle OS issues on Windows and Mac, virtualization with VMware/Hyper-V, and cloud services like M365 and Azure, while adhering to MSP-style processes.