Senior Multi-Site General Manager – Hospitality & Growth

Industrious; Massachusetts; On-site; USD 73,800 - 90,200; Full time

Benefits offered by this job

Heavily subsidized healthcare plans

Generous paid time off

401k plan

Professional development grants

Job summary

Industrious is seeking an Assistant General Manager to oversee 3 to 5 locations with a focus on maintaining high-quality customer experiences and team development. This role requires at least 3 years of multi-site operations management experience in hospitality or customer-facing industries, with strong P&L and people management skills.

The ideal candidate will drive local marketing initiatives and ensure operational excellence across locations. They will also be an engaging leader and a face of the business, enhancing member experiences.

Qualifications

• At least 3 years experience in multi-site operations management.
• Strong P&L and financial management skills.
• Proven people management and coaching skills.

Responsibilities

• Manage a team of 1-3 Member Experience Managers.
• Account manage membership contract renewals.
• Build a culture of excellence and hospitality.

Skills

Multi-site operations management

P&L management

People management

Customer experience creation

Local marketing initiatives

Communication skills

Job description

Industrious is seeking an Assistant General Manager to oversee 3 to 5 locations with a focus on maintaining high-quality customer experiences and team development. This role requires at least 3 years of multi-site operations management experience in hospitality or customer-facing industries, with strong P&L and people management skills.

The ideal candidate will drive local marketing initiatives and ensure operational excellence across locations. They will also be an engaging leader and a face of the business, enhancing member experiences.