Senior Multi-Cloud Operations Lead for Mission-Critical IT

Leidos Inc; Montgomery (AL); On-site; USD 131,000 - 237,000; Full time

Job summary

Leidos Inc is seeking an experienced operations leader to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract.

You will guide a multi-cloud environment (Azure, AWS, OCI, GCP) and lead ITSM staff to ensure high performance, reliability, and mission alignment. The role focuses on managing daily IT operations, mentoring staff, and delivering agile, compliant services across 60+ critical DoD applications.

Qualifications

• Bachelor's degree with 8+ years' relevant experience or Master's with 6+ years.
• 5 years' experience leading teams or projects.
• Active DoD Secret clearance required.
• Experience with ITSM and incident management.
• Experience with cloud environments and enterprise systems administration.
• Strong communication and leadership skills.

Responsibilities

• Oversee ITSM processes including incident and problem management and SLA/KPI performance.
• Lead multi-cloud engineers, SREs, and service desk personnel supporting 60+ DoD apps.
• Plan workforce, staffing, and subcontractor management.
• Drive continuous improvement and align operations with program roadmaps.
• Act as operational leader and customer interface with executive visibility.

Skills

ITSM leadership

Incident management

Cloud environments

DoD clearance

Leadership

Communication

Education

Bachelor's degree

Job description

Leidos Inc is seeking an experienced operations leader to support the U.S. Air Force Cloud One Architecture and Common Shared Services contract.

You will guide a multi-cloud environment (Azure, AWS, OCI, GCP) and lead ITSM staff to ensure high performance, reliability, and mission alignment. The role focuses on managing daily IT operations, mentoring staff, and delivering agile, compliant services across 60+ critical DoD applications.