Senior MSP Technician: Remote, Flexible Hours & Growth

TeamLogic IT, Milton, GA; Marietta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Free uniforms

Competitive salary and performance-based bonuses

Generous paid time off and holiday schedule

Professional development opportunities

Job summary

TeamLogic IT, located in Milton, GA, is seeking an experienced IT Support Technician to provide advanced technical support for a variety of IT systems. The ideal candidate will have over 5 years of experience in IT support, including leadership in a senior technician role. Responsibilities include managing network solutions, troubleshooting issues, leading projects, and maintaining strong client relationships. The role may require onsite work and travel, with flexibility in working hours to address client needs.

Qualifications

• Minimum 5 years in IT support, with 2 years in a senior technician role.
• Strong analytical skills to diagnose and resolve complex issues.
• Excellent communication skills with clients.

Responsibilities

• Provide advanced technical support for IT systems.
• Design and manage network solutions for clients.
• Lead IT projects including system migrations and installations.

Skills

IT support

Client relationship management

Technical troubleshooting

Project management

Documentation skills

Cybersecurity knowledge

Education

Bachelor's degree in IT or Computer Science

CompTIA certifications (Network+, Security+)

CCNA Certification

Tools

VMware

Microsoft Azure

SolarWinds

NinjaRMM

Job description

TeamLogic IT, located in Milton, GA, is seeking an experienced IT Support Technician to provide advanced technical support for a variety of IT systems. The ideal candidate will have over 5 years of experience in IT support, including leadership in a senior technician role. Responsibilities include managing network solutions, troubleshooting issues, leading projects, and maintaining strong client relationships. The role may require onsite work and travel, with flexibility in working hours to address client needs.