Senior MSP Technician: Remote Network & Systems Expert

TeamLogic IT, Mt Pleasant, SC; United States; Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive salary & bonuses

Health, dental, vision insurance

Retirement plan with employer matching

Generous PTO & holidays

Certifications reimbursement

Résumé du poste

TeamLogic IT, Mt Pleasant, SC, seeks a skilled MSP Level 3 Technician to deliver high‑level IT support for SMB clients. You’ll troubleshoot complex issues, manage networks, and lead projects from migrations to deployments.

Responsibilities include system administration, documentation, and mentoring junior staff. A mix of on‑site and remote work with travel to client sites is expected, along with after-hours support as needed.

Qualifications

• Minimum 5 years in IT support, 2+ years at Level 3 or senior technician.
• Bachelor's degree preferred; relevant IT certifications are a plus.
• Strong Windows/Linux server, virtualization, and cloud platform experience.

Responsabilités

• Provide advanced technical support for servers, networks, and applications.
• Design, implement, and manage networks with focus on security and performance.
• Perform system administration, patching, backups, and monitoring.

Connaissances

Level 3 support

Windows & Linux

VMware/Hyper-V

Azure/AWS

RMM tools

NinjaRMM

Customer service

Documentation

Project coordination

Formation

Bachelor's degree in IT or related field

CompTIA Network+

Security+

Microsoft Azure Administrator

CCNA

Outils

NinjaRMM

Autotask PSA

ServiceNow

Zendesk

IT Glue/SharePoint

SolarWinds/Auvik

Description du poste

TeamLogic IT, Mt Pleasant, SC, seeks a skilled MSP Level 3 Technician to deliver high‑level IT support for SMB clients. You’ll troubleshoot complex issues, manage networks, and lead projects from migrations to deployments.

Responsibilities include system administration, documentation, and mentoring junior staff. A mix of on‑site and remote work with travel to client sites is expected, along with after-hours support as needed.