Senior MSP Technician: Networks, Security & Projects

TeamLogic IT, Billings, MT; Billings (MT); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Comprehensive health insurance

Professional development opportunities

Job summary

TeamLogic IT, located in Billings, MT, is looking for a Managed IT Services Level 3 Technician to provide high-level technical support to SMBs. The ideal candidate will possess extensive technical knowledge and a passion for customer service.

Responsibilities include advanced technical support, network management, project management, and client interaction. Candidates must have at least 5 years of IT support experience and preferred certifications. Join our dynamic team in a fast-paced environment focused on innovation and collaboration.

Qualifications

• Minimum of 5 years in IT support, including 2 years in a Level 3 role.
• Proficiency in Windows and Linux server environments.
• Strong knowledge of networking protocols and firewalls.

Responsibilities

• Provide advanced technical support for IT systems.
• Design and manage network solutions for clients.
• Lead IT projects, including system migrations and installations.

Skills

Problem-Solving

Customer Service

Technical Support

Network Management

Project Management

Documentation

Education

Bachelor's degree in IT or related field

Certifications (CompTIA Network+, Security+, CCNA)

Tools

VMware

Azure

NinjaRMM

SolarWinds

Hudu

Job description

TeamLogic IT, located in Billings, MT, is looking for a Managed IT Services Level 3 Technician to provide high-level technical support to SMBs. The ideal candidate will possess extensive technical knowledge and a passion for customer service.

Responsibilities include advanced technical support, network management, project management, and client interaction. Candidates must have at least 5 years of IT support experience and preferred certifications. Join our dynamic team in a fast-paced environment focused on innovation and collaboration.