Senior MSP Technician - Networks & Systems

TeamLogic IT, Inc.; Salt Lake City (UT); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive health, dental, and vision insurance

Retirement savings plan with employer matching

Generous paid time off

Professional development opportunities

Flexible working hours and remote work options

Job summary

TeamLogic IT, Inc. in Salt Lake City, Utah, seeks a skilled Managed IT Services Level 3 Technician to join our team. The role involves delivering high-quality IT support to small and medium-sized businesses, ensuring optimal performance and security of client systems, and mentoring junior technicians.

Ideal candidates possess a strong IT background with experience in network management, system administration, and project management. You will engage directly with clients, providing professional support and ensuring compliance with industry standards. Competitive salary and benefits available.

Qualifications

• Minimum of 5 years in IT support, including 2 years as Level 3 Technician.
• MSP experience preferred with technical certifications like CompTIA Network+.
• Strong understanding of Linux and Windows server environments.

Responsibilities

• Provide advanced technical support for IT systems.
• Design, implement, and manage network solutions.
• Perform regular maintenance and upgrades on client systems.

Skills

Technical Support

Network Management

System Administration

Client Interaction

Project Management

Documentation

Training and Mentorship

Compliance

Emergency Support

Education

Bachelor's degree in IT, Computer Science, or related field

Tools

VMware

Hyper-V

Azure

AWS

NinjaRMM

ServiceNow

Job description

TeamLogic IT, Inc. in Salt Lake City, Utah, seeks a skilled Managed IT Services Level 3 Technician to join our team. The role involves delivering high-quality IT support to small and medium-sized businesses, ensuring optimal performance and security of client systems, and mentoring junior technicians.

Ideal candidates possess a strong IT background with experience in network management, system administration, and project management. You will engage directly with clients, providing professional support and ensuring compliance with industry standards. Competitive salary and benefits available.