Senior MSP Technician – Cloud, Networking & Security

TeamLogic IT, Rock Hill, SC; Fort Mill (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

SPIFs

Free uniforms

Paid time off

Training & development

Bonus based on performance

Company parties

Free food & snacks

Job summary

TeamLogic IT in Fort Mill, SC is seeking a skilled MSP technician to support small business clients with Microsoft 365, Azure, networking, servers, and security solutions. You will handle service desk tickets, remote and onsite troubleshooting, and network/server administration.

If you are self-motivated, love solving problems, and take pride in great customer service — you will fit right in. 5+ years IT experience and MSP background are required, with firewall, routing, AD/365 expertise and

Qualifications

• 5+ years of IT experience or a diploma/degree in Information Technology.
• MSP experience is required.
• Solid hands-on experience with firewalls (Sophos, SonicWall, UDM Pro), switches, and access points.
• Comfortable with network troubleshooting — VLANs, routing, DNS/DHCP, VPNs.
• Experience with server setup and virtualization is a plus.
• Experience with EDR and MDR.
• Microsoft 365, Azure, and Active Directory administration.
• Cloud experience is a plus, especially migrating on-prem servers to Azure or AWS.

Responsibilities

• Resolve service desk requests via phone, email, and web portal.
• Configure and troubleshoot firewalls, switches, and wireless access points.
• Set up and maintain servers (physical and virtual) and core services like AD, DNS, and DHCP.
• Support cloud environments and assist with on-prem to cloud migrations.
• Manage Microsoft 365, Azure, and Active Directory for clients.
• Support EDR/MDR and SIEM platforms for endpoint and security monitoring.
• Travel to client sites when needed.

Skills

IT experience

MSP experience

Network troubleshooting

Firewall management

AD/DNS/DHCP

Azure

Microsoft 365

Virtualization

EDR/MDR

VPNs

Education

Diploma/degree in Information Technology

Tools

NinjaOne RMM

Autotask PSA

Sophos Firewall

SonicWall

UDM Pro

Job description

TeamLogic IT in Fort Mill, SC is seeking a skilled MSP technician to support small business clients with Microsoft 365, Azure, networking, servers, and security solutions. You will handle service desk tickets, remote and onsite troubleshooting, and network/server administration.

If you are self-motivated, love solving problems, and take pride in great customer service — you will fit right in. 5+ years IT experience and MSP background are required, with firewall, routing, AD/365 expertise and